Loan Sathi

Privacy Policy

Last updated: 6 July 2026

This Privacy Policy explains how Loan Sathi collects, uses, and protects your personal information when you use our services. Loan Sathi is a loan facilitator — not a lender, bank or NBFC, and not registered with the RBI. We help you apply for and find suitable loan options from RBI-registered lending partners, who make all lending decisions.

1. Information We Collect

  • Contact details: your name, email (and any alternate email), and mobile number (and any alternate mobile number).
  • Identity details such as your PAN and date of birth.
  • Address details: your current and permanent address, city and pincode.
  • Employment and income details you provide as part of your loan enquiry.
  • Two reference contacts (name and mobile number) that you provide.
  • Your approximate device location, captured only with your browser's permission when you apply.
  • Documents you choose to upload, such as bank statements, address proof, utility bills and your PAN card.
  • We do not currently collect or store your Aadhaar.

2. How We Use Your Information

  • To assess your enquiry and connect you with suitable RBI-registered lending partners.
  • To contact you about your application and provide support.
  • To meet legal, regulatory, and KYC obligations.

3. Data Sharing and Disclosure

  • We share your details only with lending partners relevant to your enquiry, with your consent.
  • We do not sell your personal data. Data is stored on servers located in India.

4. Data Security

  • Your data is encrypted in transit and at rest and access is restricted to authorised staff.
  • We do not currently collect or verify Aadhaar. If Aadhaar-based verification is introduced later, it will use consent-based methods and follow applicable law.
  • You may request access to or deletion of your data at any time.

For any privacy-related queries or to exercise your data rights, contact our grievance officer at ashokglocalfurnitureshop@gmail.com.